The National Coronavirus Hotline aims to provide free health services to eligible users. To check the authenticity of users, we have added an autonomous Social Security Number (SSN) verification system. Identify verification means you can book services on NCH free of cost.

Here is how you can check to see if you are eligible for free services on NCH using your SSN and address:

Step 1: From the Dashboard click on the profile picture.

Step 2: Next, click on the Update button under User Forms to select “User verification form.”

Step 3: From the drop-down menu, select “Social Security Number” as your verification method. Then hit “Continue.”

Step 4: Enter your name, complete address and date of birth and click “Continue.”

Step 5: Choose your residential status and enter your social security number. Click the “Continue” button.

Step 6: Enter your phone number and click the “Request Verification Code” button. 

A verification code will be sent to you. Enter that verification code, and once verified click the “Review and Confirm” button.

Step 7: Review the information you entered and click on the “Continue” button. Successful verification will enable you to access free services from the National Coronavirus Hotline. 

Jennifer Billings is the Medical Editor at National Coronavirus Hotline(NCH). She is an Integrated medical doctor who has been published on NCH Blog, and is a regular contributor at MedCity News, Physician Family, and Psychology Today.